4 essential features of a new generation supply chain dashboard
November 27, 2017
The easier it is to access and understand data, the better informed your supply chain and manufacturing decisions will be. Software dashboards are invaluable for making key performance metrics available at-a-glance. They assist in generating timely output in the face of uncertain demand, complicated processes, and variances in input. Why would you not use a supply chain dashboard to keep tabs on your operations?
With supply chain management (SCM) software in place, it becomes a question of which supply chain dashboard features you should be deploying. And if you do not yet have SCM software, which supply chain dashboard features would your ideal platform have?
We have listed 4 essential features that every dashboard must have as below:
- Instant visibility of KPIs
The main benefit of a supply chain dashboard is that your Key Performance Indicators (KPIs) will be instantly visible. To ensure that you can effectively monitor these KPIs, you need to build a dashboard that will collate and display -real-time information you need. For example, the supply chain manager will need to have instant access to information like price variance and sample approval rates. Unlocking other factors such as delivery tracking, shipment volumes and CO2 emissions will also allow the supply chain manager to identify any high level issues requiring further investigation.
- Quick navigation through key metrics
A SCM software dashboard allows you to spot high level problems, and immediately drill down into the data for additional details, making it an invaluable, proactive tool for resolving problems in real time.
When configured correctly, your historical KPIs will be shown alongside your real-time KPIs. This longer-term view provides empirical data for use in your continuous improvement processes, solving problems and increasing output, product quality, operational efficiency etc.
- Anytime, anywhere, access to data
The data driven production line relies on quality data to make informed decisions. More than simply providing a central console for analysis, your SCM software needs to make analytical tools available anytime, anywhere.
The supply chain dashboard is an important point of reference in the era of 24x7x365 manufacturing. Even if your business cannot make the entire SCM system available, production managers will still be able to make timely interventions so long as they can access their KPIs.
Where supply chain data is shared with suppliers, anywhere access to dashboards is even more important. Using remote access to dashboards, partners can see order details and its fulfilment status, reducing your administrative overheads, and helping them better serve you.
- Customisable dashboards for specific user group
Different dashboards for different management levels of different
functions is a must have in today’s fast paced supply chain. Some dashboards apply to the whole business, whilst others are specific to certain user group. The procurement manager may benefit from being able to see raw material order fulfilment data from suppliers, but the QA manager would prefer to have product quality testing results.
The ability to build customised dashboards based on users is the last of the essential supply chain dashboard features. Using customised, templated dashboards, you can ensure every member of the supply chain has instant, visual access to the KPIs that help them do their job.
It is also extremely important to consider security provisions. Dashboards may display sensitive data that should not be widely available in your company. Your SCM software should allow you to apply group permissions to dashboards, ensuring that users cannot access data and metrics that are not required for their roles.
Real time, Simple, Powerful, Secure
If your supply chain dashboard has all four of the features described here, you are well on the way to building an Industry 4.0 supply chain. If not, please get in touch to learn more about each of these features and how they can be deployed in your firm.
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Customer Success Stories
We have found them to be an excellent business partner. Through the implementation of both their supply chain and sourcing software they have more than proven themselves in giving us a product that functions the way we need it to. LIMA has been a fantastic supply chain visibility tool, calculating real accurate landed cost position throughout the order lifecycle. The LIBERTY software matches our product sourcing business needs perfectly. PLM systems I’ve previously used, often bring lots of issues through implementation, but these guys managed this and I’ve got highly satisfied users.John Amm - GM Global Sourcing, Myer
The solution has realised more benefits than we initially thought possible. Claims notifications are being handled in a fraction of the time. Suppliers are making fewer calls into the office and quality scores have increased dramatically. All of this can only have had a positive impact on the customer experienceMartin Ashfield, head of commercial property claims, AXA
The system alerts us to exceptions against our plan, allowing us to focus our attentions on solving the real issues in the supply chain. Having a comprehensive audit trail of events for everyone to see has resulted in significantly improved service levels from our suppliers and agents.Darren Walker, head of generics buying and UK trading, Alliance Healthcare
Now our buyers can exchange photographs with suppliers and have a real-time dialogue as they develop styles, while buyers out in the Far East can send detailed and accurate information back to their teams in the UK. It has certainly cut lead times and reduced errors.Maxine Walter, supply chain co-ordination manager, New Look
The time it takes to compile reports has been significantly reduced; a report which used to take five whole days to complete is now accomplished within a single day!Sam Brown, Responsible Sourcing Co-ordinator - John Lewis.