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Case Study: John Lewis

October 18, 2016
Posted by Natalie Shepherd

THE CHALLENGE: Accelerate reporting and improve visibility of factories across its supply chains

John Lewis sells over 350,000 product lines across 50 different product categories sourced from more than 50 countries and as a socially responsible retailer the subject of working conditions is one that it takes very seriously and expects its suppliers not only to obey the law, but also to respect the rights, interests and well-being of their employees, their communities and the environment.

The John Lewis Code of Practice on Responsible Sourcing sets out in detail the standards that it expects its suppliers to meet on labour standards, the environment and animal welfare. The Code reflects International Labour Organisation (ILO) Conventions and national law in sourcing countries. John Lewis expects all its own brand suppliers to make a firm commitment towards the requirements of this Code regardless of the products they supply us or the country that they manufacture in. This ensures a consistency is applied across its whole supply base.

John Lewis is also a member of the Ethical Trading Initiative (ETI), a leading alliance of companies, trade unions and NGO’s that promote workers’ rights around the globe. This means John Lewis must follow strict guidelines and be able to easily validate that the suppliers and factories it uses are operating in line with ETI base code and submit annual reports.

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Natalie Shepherd – Marketing and Communications Manager, Adjuno
Natalie is a hands-on marketing professional with a sound understanding of web-based supply chain management solutions and operations planning for the retail, manufacturing and insurance sectors. She has 15 years’ experience working closely with executive management across multiple departments in both a global manufacturing company and as part the ACS Logistics Group where she manages all aspects of B2B marketing and communications for its software subsidiary, Adjuno.