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Share real-time supplier information across your entire business and reduce your risk

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“The solution has realised more benefits than we initially thought possible. Claims notifications are handled in a fraction of the time. Suppliers are making fewer calls into the office and quality scores have increased dramatically. All of this can only have had a positive impact on the customer experience.”
Martin Ashfield, head of commercial property claims, AXA

Supplier Management

Supplier information is needed across your entire business so it makes business sense to share and link all data about a supplier from; initial tender documentation, payment information, contracts and audits through to performance and benchmarking.

Our supplier management platform gives you an umbrella view of all supplier information and integrates performance management with document repository and audit capabilities. Now you can have total visibility of all suppliers, from their due diligence to reserve resilience. It allows you to take better control of supplier relationships through their entire lifecycle, across all of your departments they deal with. Hence, your business is at less risk of using a supplier that has failed an audit and is non-complaint, or has consistently not delivered against agreed KPIs in past relationships.

Features:

  • Create supplier profiles & invite suppliers to input directly
  • Receive alerts and approve changes to supplier information
  • Define parameters for items that can be approved automatically
  • Define documentation needed for sharing
  • Alert users when a supplier’s document is expiring
  • Detail agreed KPIs and SLAs
  • Deactivate suppliers & set parameters for them to be auto-deactivated
  • Integrates with any other system

Benefits:

  • Standardised supplier relationship process
  • Central view of all supplier information
  • Single source of accurate, real-time data
  • Improved supplier compliance
  • Supplier performance benchmarking
  • Improved collaboration across departments
  • Reduced duplication of work
  • Minimises the risk of working with non-approved suppliers

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“The solution has realised more benefits than we initially thought possible. Claims notifications are handled in a fraction of the time. Suppliers are making fewer calls into the office and quality scores have increased dramatically. All of this can only have had a positive impact on the customer experience.”
Martin Ashfield, head of commercial property claims, AXA